Our Baking Process and Ingredients
When you place a wholesale or standing order, we start with our own recipes and high-quality ingredients. We use things like unbleached flours, local dairy when we can get it, and real butter. Our bakers mix, shape, and proof doughs for our breads, using methods like long fermentation for better flavor and texture. For pastries and viennoiserie, it's all about careful lamination and precise baking temperatures to achieve flaky layers and a perfect crumb. We bake everything fresh, often overnight, so it's ready for delivery or pickup when you need it. Our team handles the mixing, shaping, baking, and packaging for each order.
Portsmouth's Coastal Influence
Being in Portsmouth means we understand how the coastal air and humidity can affect baking. We adjust our hydration levels and proofing times accordingly, especially when it's damp or foggy. Our delivery routes are also planned with the city's layout in mind – the charming but sometimes narrow streets, the ferry traffic, and the parking situations around popular areas like Market Square. We’ve learned to be efficient with our pickups and deliveries, ensuring our goods arrive in perfect condition, no matter the weather or the local traffic flow. It's about making sure your order is timely and fresh for your Portsmouth establishment.
Knowing When to Order and What We Check
You might need a standing order if your business consistently uses fresh bread or pastries for customers, or if you want to ensure your staff always has a treat. This could be for a cafe, a restaurant, an office break room, or even a special event series. When we first talk about setting up an order, we look at what items you’re interested in, the quantity needed per delivery, and how often you need them. We also consider the best times for delivery to your specific location in Portsmouth, ensuring it fits into your operational flow without disruption.
Questions about wholesale & standing orders
How do we decide on the best bread and pastry selection for our business?
We'll chat about what your customers or team enjoy, and what might best complement your existing offerings. We can provide samples of our core products, like our sourdough loaves, baguettes, or croissants. It's a collaborative process. We often suggest a mix of popular items and perhaps a few seasonal specials. Our goal is to find a selection that works well for your business and keeps people coming back for more.
Can we change our standing order items or quantities?
Yes, you can. We understand that needs can change. We just ask that you give us a little notice if you need to adjust your order. Typically, letting us know a few days in advance allows our bakers to adjust their production schedule and source ingredients accordingly, ensuring we can still fulfill your updated request smoothly.
What happens if we need an order on a holiday?
Holidays are special occasions, and we do our best to accommodate them. We usually plan holiday orders well in advance, often with a slightly different menu or special items. Please contact us early to discuss your specific holiday needs. We'll work with you to ensure you have the delicious baked goods you require for any festive events or regular service during those times.